Refund & Cancellation Policy
Lisam Watch Ltd
Company Number: 14717797
Email: contact@winuwatch.com
Website: www.winuwatch.com
Address: 63-66 Hatton Gardens, Fifth Floor, Suite 23, London, England, EC1N 8LE
Note: Winuwatch.com is a trade name of Lisam Watch Ltd.
Non-Refundable Ticket Purchases
All ticket purchases for skill-based competitions organized by Lisam Watch Ltd are final and non-refundable. By purchasing a ticket, participants acknowledge and agree that they will not be entitled to a refund under any circumstances, except in the rare event that the competition is canceled by Lisam Watch Ltd.
Competition Cancellation
If a competition is canceled by Lisam Watch Ltd, participants will be notified via email. In this case, a full refund will be issued for any tickets purchased for that competition. The refund will be processed to the original payment method used at the time of purchase. Lisam Watch Ltd reserves the right to cancel any competition at its discretion.
Chargebacks and Payment Reversals
Entries will be automatically canceled if any payments are reversed or charged back by the payment provider. Unwarranted chargebacks may result in the forfeiture of prizes and suspension of accounts. Participants with unresolved chargebacks may be ineligible for future competitions.
Identification and Compliance Requirements
Upon winning, Lisam Watch Ltd may request proof of identity, age, and ownership of the payment method used. Failure to provide the required documents within five days of notification may result in forfeiture of the prize. Tickets are also non-transferable, and only the purchaser is eligible to claim the prize, provided they meet all competition requirements.
Transaction Descriptor
Please note that the transaction for ticket purchases will appear on your bank or credit card statement as 'LISAM WATCH LTD'. If you have any questions about a transaction, we encourage you to contact us directly at contact@winuwatch.com before initiating a chargeback. We are committed to addressing any concerns promptly.
Liability and Losses
Lisam Watch Ltd is not liable for any losses incurred where there is no breach of legal duty or where the loss is unforeseeable. Additionally, we are not responsible for losses resulting from a participant's own actions or from the participant's business use of our service. Any foreseeable losses we incur due to a participant's breach of this policy or misuse of our service may be claimed back from the participant.
Contact Information
For any questions regarding our Refund & Cancellation Policy, please reach out to us at:
Email: contact@winuwatch.com
Website: www.winuwatch.com
Address: 63-66 Hatton Gardens, Fifth Floor, Suite 23, London, England, EC1N 8LE
Company Number: 14717797